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Titch Hill Farm Privacy Policy

Last Updated: 28/11/23

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At Titch Hill Farm, we value and respect your privacy. This Privacy Policy outlines the collection, use, and protection of your personal information when using our website, which includes an online shop and a newsletter subscription. We are committed to safeguarding your data and ensuring transparency in how it is handled.

 

1. Information We Collect

a. Personal Information:

  • When you make a purchase from our online shop, we collect information such as your name, email address, shipping address, and payment details.

  • If you subscribe to our newsletter, we collect your email address.

b. Website Usage Information:

  • We may collect information about your use of our website, such as the pages you visit, the products you view, and the actions you take.

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2. How We Use Your Information

a. Order Processing:

  • We use the information provided during the purchase process to fulfil your orders, process payments, and deliver products to you.

b. Newsletter Subscriptions:

  • If you subscribe to our newsletter, we will use your email address to send you updates, promotions, and other information about our products and services. You can opt-out at any time using the link provided in each email.

c. Website Improvement:

  • We analyse website usage information to enhance the functionality and content of our site, ensuring it caters to the needs of our visitors.

d. Marketing and Promotions:

  • With your consent, we may use your personal information to send you promotional materials or offers related to our products and services.

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3. Information Sharing

a. Third-Party Service Providers:

  • We may share your personal information with third-party service providers who assist us in business functions, such as payment processing, order fulfilment, and marketing.

b. Legal Compliance:

  • We may disclose your information to comply with applicable laws, regulations, or legal requests.

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4. Your Choices

a. Opt-Out:

  • You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in the emails you receive.

b. Access and Update:

  • You have the right to access, correct, or delete your personal information. To do so, please contact us at alex@titchhill.com

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5. Security

We take reasonable steps to protect your personal information from unauthorised access or disclosure. However, no data transmission over the internet can be guaranteed as completely secure.

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6. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices. Please check this page periodically for any updates.

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7. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at alex@titchhill.com

Thank you for visiting the Titch Hill Farm website. Your privacy is paramount to us.

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